Questions, answered plainly.

We help business owners solve operational problems using AI and tech solutions, and where it makes more sense, people. We start by finding the root cause, then recommend the fix that fits: an AI tool, an outsourced team member, a process change, or a combination.

Foreign SMEs and funded startups operating in or expanding into Southeast Asia, particularly those based in or setting up in Singapore. If your team is small, your time is stretched, and you are unsure what to automate or delegate first, we are likely a good fit.

Neither. We are vendor-neutral. We have no product to push, so the recommendation follows the problem rather than the other way round. Sometimes the answer is software, sometimes it is a person, and often it is a better process first.

You may eventually. But most growing businesses need senior judgment before they can justify a full-time hire. We work as a flexible operating partner so you can find out what is actually needed before committing to a hire.

Book a free 30-minute call. We will talk through your business, where time is being lost, and what you have already tried. If there is a fit, the next step is Embedded Fact Finding.

It is our paid two-week service. We sit in with your team, in the role where the problem actually shows up, to troubleshoot and isolate what is going wrong. At the end you receive a diagnostic report setting out what we found.

Problems often look different up close than they do in a description. Watching the work happen shows us the real cause rather than the symptom, so any fix is aimed at the right thing.

The first call is free. Embedded Fact Finding is a fixed US$1,000 (currently 50% off the regular US$2,000), so you know the cost before we begin.

A diagnostic report covering the problems we isolated and what is causing them. You can act on it yourself, with your own team, or with us.

Yes. We adapt the approach to how your team works, whether in person, remote or hybrid.

No. The diagnostic report is yours to keep and use however you choose.

We scope a solution for your business, build it, run a test period with your team, and then go live. If the test run shows problems, we go back and fix them before launch.

Embedded Fact Finding is a fixed fee. Solutions after that are scoped to your situation, and you see the price before committing.

• Technology builds, such as an AI assistant or workflow automation, are quoted as a fixed fee.
• Outsourced team members are billed monthly, based on cost plus a management fee.
• Ongoing support after launch is available as a maintenance retainer.

Yes. Through our partner network we can help set up support in markets such as Indonesia and the Philippines, from administrative roles to development teams.

Yes. We coordinate incorporation, company secretary and registered address through licensed corporate services partners, so you deal with one point of contact rather than several vendors. The incorporation itself is carried out by those partners.

No. Incorporation and banking decisions rest with the authorities and the institutions involved. What we can do is help you prepare properly, because a well-documented business with a genuine commercial purpose generally moves through these processes more smoothly.

Businesses with a real commercial reason to be in Singapore. That standard protects you as much as it protects us.

Yes. What you share with us stays between us. We only share it with partners where needed to deliver the work, and only with your agreement.

Book a free call, message us on WhatsApp, or email hello@connectedcommons.co.